IT Technician

Job Description

Bass Computers is looking for a qualified IT and security technician to join our team.  The technician will be building and configuring equipment, as well as providing tech support both online and over the phone.  The right candidate will have good technical knowledge and be able to communicate effectively with customers to resolve technology and security equipment issues.


  • Diagnose and resolve customers’ hardware and software technical issues
  • Build technology and security equipment including operating software and peripheral equipment
  • Determine the best solution based on information provided by customers
  • Repair notebooks, desktops, servers, and security equipment
  • Provide online and phone support for both technology and security equipment
  • Clean equipment, parts, and tools to maintain them in good working order
  • Able to work in a fast paced environment with a high focus on customer service
  • Participate in educational opportunities and training sessions
  • Follow all company safety procedures
  • Read technical information needed to assemble and troubleshoot technology equipment
  • Complete inventory of incoming electronic recycling equipment, including processing, counting and sorting equipment
  • Additional responsibilities and duties as assigned by supervisor


  • Minimum five (5) years’ experience building computers and servers
  • Good understanding of computer systems, servers, CCTV equipment, and other tech devices
  • Strong written and verbal communication skills
  • Excellent analytical and problem solving skills
  • CompTia A+ Certification or equivalent highly preferred
  • Trouble shooting skills a must

Job Type: Full-time

Pay: $15.00-$18.00 per hour